Cozey Returns

For general inquiries about returns, please visit our FAQ page.

Our Return Policy

We know online sofa shopping is difficult and there is no guarantee that what you buy will fit your everyday needs. Since we want to make sure the Cozey sofa is perfect for you, it comes with a Cozey 30-Day Free Trial. From the day you receive your Cozey sofa, you have 30 days to sit on it, nap on it, binge-watch on it and everything else you could think of on it. If it doesn’t fit your needs, we will take it back, for free. Simply keep the original boxes.

Our Return Policy

We know online sofa shopping is difficult and there is no guarantee that what you buy will fit your everyday needs. Since we want to make sure the Cozey sofa is perfect for you, it comes with a Cozey 30-Day Free Trial. From the day you receive your Cozey sofa, you have 30 days to sit on it, nap on it, binge-watch on it and everything else you could think of on it. If it doesn’t fit your needs, we will take it back, for free. Simply keep the original boxes.

Simple & Easy Steps

Email us at support@cozey.ca
Print & tape your return labels on your original boxes
Schedule a pickup date with us and FedEx
Leave your boxes outside your door on pick-up day
100% refund once we make sure it’s in the original condition

Simple & Easy Steps

Email us at support@cozey.ca
Print & tape your return labels on your original boxes
Schedule a pickup date with us and FedEx
Leave your boxes outside your door on pick-up day
100% refund once we make sure it’s in the original condition

More questions?

Check out the FAQ or contact us directly support@cozey.ca, we're happy to help!