Cozey Certified Refurbished breathes new life into returned products, offering them at a discount.
Products not meeting our quality standards are donated to ensure no sofa is left for waste.
Product is returned within the 30-day risk-free trial.
Product is rigorously tested and inspected.
Product meets our quality standards once assembled.
Product is sold refurbished with a 15% discount.
Product stays out of landfills and keeps Earth cleaner.
Questions?
Altus - Sofa - Deep Sea - Original Arms - 1-seater / Deep Sea / No Add-On
$430
$505
Altus - Sofa - Fog - Original Arms - 3-seater / Fog / With Lounging Chaise
$1120
$1,320
Ciello - Sofa - Dream Grey - High Angled - 2-seater / High Angled / No Add-On
$1165
$1,370
Ciello - Sofa - Dune - 1-Seater / Regular Arms
$685
$805
Ciello - Sofa - Sesame - Regular Arms - 1-Seater / Regular Arms / Sesame
$760
$895
Ciello - Sofa - Snowdrift - 3-Seater / Regular Arms
$1695
$1,995
Ciello - Sofa - Sunset Beige - 2-Seater / Regular Arms / Sunset Beige
$1105
$1,300
Ciello XL - Sofa - Sunset Beige - Regular Arms - 3-seater / Regular Arms / L Chaise
$2395
$2,820
Altus - Module - Ottoman - Ottoman / Amber
$250
$295
Atmosphere - Module - Ottoman - Ottoman / Ash / Regular Ottoman
$285
$335
Ciello - Module - Ottoman - Storage Ottoman / Snowdrift
$370
$435
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Night Sky
$340
$400
Eclipse Coffee Table - Coffee Table / Oak
$335
$395
Stella Coffee Table - 1 Unit / Walnut
$165
$195
Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Walnut
$165
$195
Altus - Module - Traversin Cushion - Traversin / Fog
$25
$30
Ella Rug & Runner - Rug / 9' x 12' / Eucalyptus
$380
$445
Felix Rug & Runner - Rug / 3' x 5' / Birch & Ivory
$80
$95
Jamie Rug & Runner - Rug / 2.5' x 8' Runner / Stone
$100
$115
Neptune - Modules - Headrest / Slate
$110
$130
Neptune - Modules - Headrest / Fog
$110
$130
Theia Wall Shelf - 2 Shelves (1x set) - 1x2 / Oak
$80
$95
Can’t find what you’re looking for?
Get an email once we replenish our refurbished stock.
Is the 30-day risk-free trial applicable to refurbished items as well?
Yes, the 30-day risk-free trial applies to refurbished items as well. Since refurbished sets are sold as unique configurations, returns must include the full configuration ordered. This way, you can still try it risk-free, with the same peace of mind as buying new.
Are there any return fees?
Returns with Cozey are completely free of charge during your 30-day risk-free trial period, provided that the items are returned in their original packaging. Our furniture is shipped in custom-designed boxes that ensure the product's protection and facilitate easier shipping. To qualify for a free return, please ensure that you repack the items in these original boxes. If the return is initiated without the original packaging, or if the product is returned with significant damage, we may either decline the return or charge a return fee, which is 15% of your order's value. For replacement boxes or further inquiries about return policies and fees, reach out to us.
How do I return a product?
If a Cozey product is not right for you, you can contact us with your order number and reason for the return. Our Customer Happiness team will send you a return label with instructions on how to proceed.
What is the estimated shipping time for refurbished products?
Refurbished items are in-stock and typically leave our facilities 2 to 5 business days after the order has been placed. Shipping and estimated delivery time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.
I ordered a refurbished item. Can you hold my order for some time?
We cannot delay or hold orders of refurbished items for future delivery. Refurbished items leave our facilities 2 to 5 business days after the order has been placed. Shipping time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.