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Cozey Certified Refurbished breathes new life into returned products, offering them at a discount.
Products not meeting our quality standards are donated to ensure no sofa is left for waste.
Product is returned within the 30-day risk-free trial.
Product is rigorously tested and inspected.
Product meets our quality standards once assembled.
Product is sold refurbished with a 15% discount.
Product stays out of landfills and keeps Earth cleaner.
Questions?
Altus - Sectional - Latte - Square Arms - 3-seater sectional (L) / Latte / No Add-On
$1395
$1,640
Altus - Sectional - Pearl - Original Arms - 3-seater sectional (L) / Pearl / No Add-On
$1395
$1,640
Altus - Sofa - Latte - Square Arms - 2-seater / Latte / With Lounging Chaise
$870
$1,025
Altus - Sofa - Pearl - Original Arms - 2-seater / Pearl / No Add-On
$680
$800
Altus - Sofa - Pearl - Original Arms - 2-seater / Pearl / With Lounging Chaise
$870
$1,025
Altus - Sofa - Pearl - Original Arms - 3-seater / Pearl / No Add-On
$930
$1,095
Altus - Sofa - Sapphire - Original Arms - 2-seater / Sapphire / With Lounging Chaise
$870
$1,025
Altus - Sofa - Sapphire - Square Arms - 3-seater / Sapphire / No Add-On
$930
$1,095
Ciello - Sectional - Dune - High Angled - 3-Seater - With Corner R / High Angled
$2200
$2,590
Ciello - Sectional - Limestone - High Angled - 3-Seater - With Corner L / High Angled
$2440
$2,870
Ciello - Sectional - Mocha - High Angled - 3-Seater - With Corner R / High Angled
$2200
$2,590
Ciello - Sectional - Storm Grey - High Angled - 3-Seater - With Corner R / High Angled
$2200
$2,590
Ciello - Sofa - Limestone - Regular Arms - 3-Seater / Regular Arms / Limestone
$1695
$1,995
Ciello - Sofa - Mocha - 3-Seater / Regular Arms
$1525
$1,795
Ciello - Sofa - Sesame - High Angled - 2-seater / High Angled / No Add-On
$1290
$1,515
Ciello - Sofa - Snowdrift - High Angled - 3-seater / High Angled / No Add-On
$1780
$2,095
Ciello - Sofa - Sunset Beige - 2-Seater / Regular Arms / Sunset Beige
$1105
$1,300
Gaia - Sofa - Basalt - 3-Seater / 2 Regular Arms / None
$1355
$1,595
Luna - Sofa - Sunset Beige - High Arms - Low Legs - 3-Seater / Armless / None
$930
$1,095
Mistral - Sectional - Pebble - Block - Patio - 3-seater sectional (L) / Regular / No End Table ; No Inline
$1545
$1,815
Mistral - Sectional - Pebble - Block - Silver Shade - 3-seater sectional (L) / Regular / No End Table ; No Inline
$1545
$1,815
Mistral - Sofa - Pebble - Block - Cool Water - 3-seater / Regular / No End Table ; No Inline
$1100
$1,295
Mistral - Sofa - Pebble - Block - Patio - 3-seater / Regular / No End Table ; No Inline
$1100
$1,295
Ciello XL - Sectional - Basalt - Regular Arms - 3-seater sectional (L) / Regular Arms / No Add-On
$2775
$3,265
Ciello XL - Sectional - Snowdrift - Regular Arms - 3-seater sectional (L) / Regular Arms / No Add-On
$2775
$3,265
Ciello XL - Sofa - Opal White - Regular Arms - 2-seater / Regular Arms / No Add-On
$1420
$1,670
Ciello XL - Sofa - Sesame - Regular Arms - 2-seater / Regular Arms / No Add-On
$1490
$1,755
Ciello XL - Sofa - Snowdrift - High Angled - 2-seater / High Angled / No Add-On
$1590
$1,870
Ciello XL - Sofa - Storm Grey - High Angled - 3-seater / High Angled / No Add-On
$2080
$2,445
Ciello XL - Sofa - Sunset Beige - High Angled - 2-seater / High Angled / No Add-On
$1520
$1,790
Altus - Module - Ottoman - Ottoman / Deep Sea
$190
$225
Altus - Module - Ottoman - Ottoman / Obsidian
$190
$225
Altus - Module - Ottoman - Ottoman / Sapphire
$190
$225
Ciello - Module - Ottoman - Storage Ottoman / Dune
$325
$385
Ciello - Module - Ottoman - Storage Ottoman / Snowdrift
$355
$420
Mistral - Modules - Sandstone - Block - Patio - Full Ottoman / Sandstone / Block
$320
$375
Mistral - Modules - Sandstone - Block - Sandcastle - Full Ottoman / Sandstone / Block
$320
$375
Neptune - Modules - 4-in-1 Ottoman / Slate
$250
$295
Neptune - Modules - 4-in-1 Ottoman / Latte
$250
$295
Neptune - Modules - 4-in-1 Ottoman / Snowdrift
$265
$310
Neptune - Modules - 4-in-1 Ottoman / Basalt
$265
$310
Neptune - Modules - 4-in-1 Ottoman / Limestone
$265
$310
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Dream Grey
$340
$400
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Sunset Beige
$340
$400
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Opal White
$340
$400
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Night Sky
$340
$400
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Cypress Green
$340
$400
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Snowdrift
$375
$440
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Basalt
$375
$440
Mensa Coffee Table - Oak / Coffee Table
$325
$385
Solis Adjustable Table - Eclipse
$135
$160
Stella Coffee Table - 1 Unit / Walnut
$165
$195
Stella Coffee Table - 2 Units / Walnut
$330
$390
Ushi - Dining Table - Walnut / Full Table
$505
$595
Ushi - Dining Table - Oak / Full Table
$505
$595
Alex Rug & Runner - Rug / 2.5' x 8' Runner / Vanilla & Licorice
$100
$115
Aleysa Rug & Runner - Rug / 8' x 10' / Aqua and Aloe
$250
$295
Ali Rug & Runner - Rug / 2.5' x 8' Runner / Pistachio
$100
$115
Ali Rug & Runner - Rug / 5' x 8' / Granite and Ivory
$140
$165
Alice Rug & Runner - Rug / 8' x 10' / Burnt Sienna
$250
$295
Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Oak
$165
$195
Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Walnut
$165
$195
Altitude Wall Shelf & Cabinet - Shelf / Set of 2 (1x2) / Black Wood
$330
$390
Altitude Wall Shelf & Cabinet - Shelf / Set of 2 (2x1) / Oak
$330
$390
Altitude Wall Shelf & Cabinet - Shelf / Set of 2 (2x1) / Walnut
$330
$390
Altitude Wall Shelf & Cabinet - Cabinet / 1 unit / Black Wood
$110
$130
Altus - Module - Traversin Cushion - Traversin / Sapphire
$25
$30
Aurora Modular Credenza - Credenza (Full Unit) / Oak / Rattan
$325
$385
Aurora Modular Credenza - Credenza (Full Unit) / Walnut / Slat
$325
$385
Aurora Modular Credenza - Credenza (Full Unit) / Dove / Solid
$325
$385
Blossom Rug & Runner - Rug / 9' x 12' / Moonstone
$380
$445
Caleb Rug & Runner - Rug / 5' x 8' / White Swan
$140
$165
Caleb Rug & Runner - Rug / 9' x 12' / White Swan
$380
$445
Camille Rug & Runner - Rug / 3' x 5' / Mushroom
$80
$95
Camille Rug & Runner - Rug / 5' x 8' / Cocoa
$140
$165
Camille Rug & Runner - Rug / 5' x 8' / Mushroom
$140
$165
Camille Rug & Runner - Rug / 8' x 10' / Mushroom
$250
$295
Camille Rug & Runner - Rug / 9' x 12' / Mushroom
$380
$445
Chacha Rug & Runner - Rug / 9' x 12' / Toffee
$380
$445
Charlie Rug & Runner - Rug / 8' x 10' / Tarragon
$250
$295
Chloe Rug & Runner - Rug / 5' x 8' / Caramel Drizzle
$140
$165
Chloe Rug & Runner - Rug / 5' x 8' / Sage
$140
$165
Chloe Rug & Runner - Rug / 8' x 10' / Caramel Drizzle
$250
$295
Cooper Rug & Runner - Rug / 8' x 10' / Granite
$250
$295
Dani Rug & Runner - Rug / 2.5' x 8' Runner / Olive
$100
$115
Dani Rug & Runner - Rug / 3' x 5' / Mandarin
$80
$95
Dani Rug & Runner - Rug / 5' x 8' / Olive
$140
$165
Dani Rug & Runner - Rug / 8' x 10' / Steel
$250
$295
Dani Rug & Runner - Rug / 8' x 10' / Pink
$250
$295
Dani Rug & Runner - Rug / 9' x 12' / Olive
$380
$445
Dylan Rug & Runner - Rug / 5' x 8' / Dove & Fog
$140
$165
Dylan Rug & Runner - Rug / 8' x 10' / Dove & Fog
$250
$295
Edmund Rug & Runner - Rug / 2.5' x 8' Runner / Vanilla
$100
$115
Edmund Rug & Runner - Rug / 5' x 8' / Vanilla
$140
$165
Gabrielle Rug & Runner - Rug / 3' x 5' / Hazelnut
$80
$95
Gabrielle Rug & Runner - Rug / 8' x 10' / Hazelnut
$250
$295
Gabrielle Rug & Runner - Rug / 8' x 10' / Thyme
$250
$295
Gregory Rug & Runner - Rug / 3' x 5' / Cinnamon
$80
$95
Imane Rug & Runner - Rug / 3' x 5' / Seashell
$80
$95
Imane Rug & Runner - Rug / 5' x 8' / Seashell
$140
$165
Imane Rug & Runner - Rug / 5' x 8' / Terracotta
$140
$165
Jamie Rug & Runner - Rug / 2.5' x 8' Runner / Stone
$100
$115
Jamie Rug & Runner - Rug / 5' x 8' / Stone
$140
$165
Jolson Rug & Runner - Rug / 8' x 10' / Umber
$250
$295
Jolson Rug & Runner - Rug / 9' x 12' / Umber
$380
$445
Leo Rug & Runner - Rug / 5' x 8' / Charcoal
$140
$165
Liliana Rug & Runner - Rug / 3' x 5' / Blackthorn
$80
$115
Liliana Rug & Runner - Rug / 9' x 12' / Blackthorn
$380
$115
Madeleine Rug & Runner - Rug / 8' x 10' / Dove
$250
$295
Mai Rug & Runner - Rug / 2.5' x 8' Runner / Red Clay
$100
$115
Mai Rug & Runner - Rug / 5' x 8' / Steel and Fog
$140
$165
Margot Rug & Runner - Rug / 5' x 8' / Quartz
$140
$165
Margot Rug & Runner - Rug / 8' x 10' / Sandstone
$250
$295
Margot Rug & Runner - Rug / 8' x 10' / Quartz
$250
$295
Margot Rug & Runner - Rug / 9' x 12' / Quartz
$380
$445
Maude Rug & Runner - Rug / 8' x 10' / Rose and Papaya
$250
$295
Mistral Dining - Dining Chairs (Set of 2) / Aluminum / Pebble / Fern
$520
$610
Naos Accent Chair - Fog/Oak
$280
$330
Olivia Rug & Runner - Rug / 5' x 8' / Periwinkle Grey
$140
$165
Olivia Rug & Runner - Rug / 8' x 10' / Periwinkle Grey
$250
$295
Sam Rug & Runner - Rug / 5' x 8' / Shadow
$140
$165
Savannah Rug & Runner - Rug / 2.5' x 8' Runner / Blue Haze
$100
$115
Stefani Rug & Runner - Rug / 5' x 8' / Adobe
$140
$165
Stefani Rug & Runner - Rug / 5' x 8' / Ash
$140
$165
Stella Media Unit - 1 Unit | Door / Walnut
$140
$165
Stella Media Unit - 3 Units | With Doors / Oak
$420
$495
Theia Wall Shelf - 2 Shelves (1x set) - 2x1 / Oak
$70
$80
Theia Wall Shelf - 2 Shelves (1x set) - 2x1 / Walnut
$70
$80
Theodore Rug & Runner - Rug / 5' x 8' / Golden Sand
$140
$165
Theodore Rug & Runner - Rug / 8' x 10' / Forest Haze
$250
$295
Ushi - Dining Chair (Set of 2) - Walnut / Nightfall
$330
$390
Vincent Rug & Runner - Rug / 5' x 8' / Graphite
$140
$165
Can’t find what you’re looking for?
Get an email once we replenish our refurbished stock.
Is the 30-day risk-free trial applicable to refurbished items as well?
Yes, the 30-day risk-free trial applies to refurbished items as well. Since refurbished sets are sold as unique configurations, returns must include the full configuration ordered. This way, you can still try it risk-free, with the same peace of mind as buying new.
Are there any return fees?
Returns with Cozey are completely free of charge during your 30-day risk-free trial period, provided that the items are returned in their original packaging. Our furniture is shipped in custom-designed boxes that ensure the product's protection and facilitate easier shipping. To qualify for a free return, please ensure that you repack the items in these original boxes. If the return is initiated without the original packaging, or if the product is returned with significant damage, we may either decline the return or charge a return fee, which is 15% of your order's value. For replacement boxes or further inquiries about return policies and fees, reach out to us.
How do I return a product?
Self-Service Portal: Available in Canada & USA
If you have a Cozey account, simply log in to the account you used to place your order and look for the return option under your eligible orders details. From there, you can follow the easy step-by-step instructions.
Contact Form: Available in Canada & USA
If you don’t have an account or prefer personalized assistance, you can reach out to us using our contact form with your order number. We’ll be happy to help guide you through the process.
Not Sure About Your Return?
If you have a specific reason for your return, let us know—there may be an option to exchange your item for a different size or model that better fits your needs. If you aren’t sure what went wrong or why you’d like to return, feel free to share your thoughts. We’re here to understand and improve your experience, and we’ll do our best to help find a solution that works for you.
Still Want to Return?
If, after reviewing your options, you still prefer to return your product, no problem! Just follow the instructions provided through your chosen method. If you no longer have the original boxes or need special assistance, let us know and we’ll make sure to take care of everything for you.
What is the estimated shipping time for refurbished products?
Refurbished items are in-stock and typically leave our facilities 2 to 5 business days after the order has been placed. Shipping and estimated delivery time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.
I ordered a refurbished item. Can you hold my order for some time?
We cannot delay or hold orders of refurbished items for future delivery. Refurbished items leave our facilities 2 to 5 business days after the order has been placed. Shipping time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.