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Cozey Certified Refurbished breathes new life into returned products, offering them at a discount.
Products not meeting our quality standards are donated to ensure no sofa is left for waste.
Product is returned within the 30-day risk-free trial.
Product is rigorously tested and inspected.
Product meets our quality standards once assembled.
Product is sold refurbished with a 15% discount.
Product stays out of landfills and keeps Earth cleaner.
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Altus - Sectional - Amber - Square Arms - 3-seater sectional (R) / Amber / No Add-On
$1130
$1,330
Altus - Sectional - Obsidian - Original Arms - 3-seater sectional (L) / Obsidian / No Add-On
$1395
$1,640
Altus - Sectional - Pearl - Original Arms - 3-seater sectional (R) / Pearl / No Add-On
$1395
$1,640
Altus - Sofa - Amber - Original Arms - 3-seater / Amber / With Lounging Chaise
$875
$1,030
Altus - Sofa - Onyx - Square Arms - 2-seater / Onyx / No Add-On
$555
$655
Altus - Sofa - Pearl - Original Arms - 2-seater / Pearl / With Lounging Chaise
$870
$1,025
Ciello - Sectional - Dune - High Angled - 3-Seater - With Corner R / High Angled
$2245
$2,640
Ciello - Sectional - Limestone - High Angled - 3-Seater - With Corner L / High Angled
$2480
$2,920
Ciello - Sectional - Mocha - High Angled - 3-Seater - With Corner L / High Angled
$2245
$2,640
Ciello - Sectional - Night Sky - High Angled - 3-Seater - With Corner R / High Angled
$2245
$2,640
Ciello - Sectional - Opal White - High Angled - 3-Seater - With Corner R / High Angled
$2245
$2,640
Ciello - Sectional - Storm Grey - High Angled - 3-Seater - With Corner R / High Angled
$2245
$2,640
Ciello - Sectional - Sunset Beige - 3-Seater - With Corner R / Regular Arms / Sunset Beige
$2125
$2,500
Ciello - Sectional - Sunset Beige - High Angled - 3-Seater - With Corner R / High Angled
$2245
$2,640
Gaia - Sofa - Basalt - 3-Seater / 2 Regular Arms / None
$1355
$1,595
Luna - Sofa - Dream Grey - High Arms - Tall Legs - 3-Seater - Non-Removable Seat Cover / 2 Arms / None
$1680
$1,975
Luna - Sofa - Storm Grey - High Arms - Tall Legs - 3-Seater - Non-Removable Seat Cover / 2 Arms / None
$1680
$1,975
Mistral - Sectional - Pebble - Block - Sandcastle - 3-seater sectional (L) / Armless / No End Table ; No Inline
$1545
$1,815
Mistral - Sofa - Pebble - Block - Sandcastle - 3-seater / Regular / No End Table ; No Inline
$1100
$1,295
Mistral - Sofa - Pebble - Ellipse - Fern - 3-seater / Armless / No End Table ; No Inline
$1100
$1,295
Ciello XL - Sectional - Snowdrift - Regular Arms - 3-seater sectional (R) / Regular Arms / No Add-On
$2835
$3,335
Ciello XL - Sofa - Dune - High Angled - 3-seater / High Angled / L Chaise
$2525
$2,970
Ciello XL - Sofa - Opal White - High Angled - 3-seater / High Angled / No Add-On
$2080
$2,445
Altus - Module - Ottoman - Ottoman / Deep Sea
$190
$225
Altus - Module - Ottoman - Ottoman / Obsidian
$190
$225
Altus - Module - Ottoman - Ottoman / Pearl
$190
$225
Altus - Module - Ottoman - Ottoman / Onyx
$115
$135
Atmosphere - Module - Ottoman - Ottoman / Desert / Regular Ottoman
$285
$335
Ciello - Module - Ottoman - Storage Ottoman / Sunset Beige
$325
$385
Ciello - Module - Ottoman - Storage Ottoman / Storm Grey
$325
$385
Ciello - Module - Ottoman - Storage Ottoman / Night Sky
$325
$385
Ciello - Module - Ottoman - Storage Ottoman / Dune
$325
$385
Mistral - Modules - Pebble - Block - Sandcastle - Full Ottoman / Pebble / Block
$320
$375
Mistral - Modules - Pebble - Ellipse - Fern - Full Ottoman / Pebble / Ellipse
$320
$375
Ciello XL - Module - Storage Ottoman - Storage Ottoman / Dune
$340
$400
Altitude Wall Shelf & Cabinet - Shelf / 1 unit / Black Wood
$165
$195
Altitude Wall Shelf & Cabinet - Shelf / Set of 2 (1x2) / Black Wood
$330
$390
Altitude Wall Shelf & Cabinet - Cabinet / 1 unit / Black Wood
$110
$130
Altus - Module - Lumbar Cushion - Lumbar / Latte
$15
$20
Altus - Module - Lumbar Cushion - Lumbar / Deep Sea
$15
$20
Altus - Module - Lumbar Cushion - Lumbar / Obsidian
$15
$20
Altus - Module - Lumbar Cushion - Lumbar / Pearl
$15
$20
Altus - Module - Lumbar Cushion - Lumbar / Sapphire
$15
$20
Altus - Module - Traversin Cushion - Traversin / Fog
$25
$30
Altus - Module - Traversin Cushion - Traversin / Latte
$25
$30
Altus - Module - Traversin Cushion - Traversin / Deep Sea
$25
$30
Altus - Module - Traversin Cushion - Traversin / Obsidian
$25
$30
Altus - Module - Traversin Cushion - Traversin / Pearl
$25
$30
Altus - Module - Traversin Cushion - Traversin / Sapphire
$25
$30
Camille Rug & Runner - Rug / 8' x 10' / Cocoa
$250
$0
Camille Rug & Runner - Rug / 8' x 10' / Mushroom
$250
$0
Chloe Rug & Runner - Rug / 5' x 8' / Caramel Drizzle
$140
$165
Chloe Rug & Runner - Rug / 5' x 8' / Sage
$140
$165
Cooper Rug & Runner - Rug / 5' x 8' / Granite
$140
$165
Dylan Rug & Runner - Rug / 5' x 8' / Dove & Fog
$140
$165
Estelle Rug & Runner - Rug / 3' x 5' / Chocolate
$80
$95
Gabrielle Rug & Runner - Rug / 8' x 10' / Hazelnut
$250
$295
Gregory Rug & Runner - Rug / 8' x 10' / Cinnamon
$250
$295
Imane Rug & Runner - Rug / 5' x 8' / Terracotta
$140
$165
Leo Rug & Runner - Rug / 5' x 8' / Charcoal
$140
$165
Mac Rug & Runner - Rug / 8' x 10' / Bone
$250
$295
Mai Rug & Runner - Rug / 2.5' x 8' Runner / Red Clay
$100
$115
Mai Rug & Runner - Rug / 5' x 8' / Red Clay
$140
$165
Neptune - Modules - Headrest / Fog
$110
$130
Olivia Rug & Runner - Rug / 5' x 8' / Periwinkle Grey
$140
$165
Sam Rug & Runner - Rug / 5' x 8' / Shadow
$140
$95
Stefani Rug & Runner - Rug / 5' x 8' / Adobe
$140
$165
Tess Rug & Runner - Rug / 8' x 10' / Coconut
$250
$350
Theia Wall Shelf - 2 Shelves (1x set) - 2x1 / Oak
$70
$80
Theia Wall Shelf - 2 Shelves (1x set) - 2x1 / Walnut
$70
$80
Theodore Rug & Runner - Rug / 5' x 8' / Golden Sand
$140
$165
Theodore Rug & Runner - Rug / 8' x 10' / Forest Haze
$250
$295
Troy Rug & Runner - Rug / 5' x 8' / Creamsicle
$140
$165
Vincent Rug & Runner - Rug / 2.5' x 8' Runner / Mosaic
$100
$115
Can’t find what you’re looking for?
Get an email once we replenish our refurbished stock.
Is the 30-day risk-free trial applicable to refurbished items as well?
Yes, the 30-day risk-free trial applies to refurbished items as well. Since refurbished sets are sold as unique configurations, returns must include the full configuration ordered. This way, you can still try it risk-free, with the same peace of mind as buying new.
Are there any return fees?
Returns with Cozey are completely free of charge during your 30-day risk-free trial period, provided that the items are returned in their original packaging. Our furniture is shipped in custom-designed boxes that ensure the product's protection and facilitate easier shipping. To qualify for a free return, please ensure that you repack the items in these original boxes. If the return is initiated without the original packaging, or if the product is returned with significant damage, we may either decline the return or charge a return fee, which is 15% of your order's value. For replacement boxes or further inquiries about return policies and fees, reach out to us.
How do I return a product?
Self-Service Portal: Available in Canada & USA
If you have a Cozey account, simply log in to the account you used to place your order and look for the return option under your eligible orders details. From there, you can follow the easy step-by-step instructions.
Contact Form: Available in Canada & USA
If you don’t have an account or prefer personalized assistance, you can reach out to us using our contact form with your order number. We’ll be happy to help guide you through the process.
Not Sure About Your Return?
If you have a specific reason for your return, let us know—there may be an option to exchange your item for a different size or model that better fits your needs. If you aren’t sure what went wrong or why you’d like to return, feel free to share your thoughts. We’re here to understand and improve your experience, and we’ll do our best to help find a solution that works for you.
Still Want to Return?
If, after reviewing your options, you still prefer to return your product, no problem! Just follow the instructions provided through your chosen method. If you no longer have the original boxes or need special assistance, let us know and we’ll make sure to take care of everything for you.
What is the estimated shipping time for refurbished products?
Refurbished items are in-stock and typically leave our facilities 2 to 5 business days after the order has been placed. Shipping and estimated delivery time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.
I ordered a refurbished item. Can you hold my order for some time?
We cannot delay or hold orders of refurbished items for future delivery. Refurbished items leave our facilities 2 to 5 business days after the order has been placed. Shipping time may vary, depending on your current location. Rest assured, you will be notified by email with tracking information.